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FAQ's

How do I place my order


To place an order, start by selecting a category and choosing the product you like. You can either create an account by registering on the Nav Durga login page or proceed directly to checkout as a guest. (Tip: Registering lets you enjoy faster checkout, save multiple shipping addresses, and easily view and track your orders.) Carefully enter your shipping address, apply any applicable coupon codes, and click on 'Proceed to Checkout.' Finally, choose your preferred payment method — Cash on Delivery (COD), Net Banking, Debit/Credit Card, CC Avenue, or PayPal — to complete your purchase.

What size should I order?

The size conversion chart available on each product page will help address any sizing queries. All product sizes follow the international sizing standards used by designers. However, since sizing may vary slightly between designers, we’re happy to assist you further by providing the exact product measurements for comparison with your own.

What is the estimated time of delivery?


We typically process orders within 4–5 working days. The estimated shipping time for each product is also mentioned on its page.

Delivery was attempted, but I wasn’t available. What should I do next?


No worries! Our courier will reattempt delivery within the next two days. If the parcel is still not delivered, you can call or email us to submit a delivery request to the courier.